Customer Service

If you call our customer service, you will always speak with our knowledgeable staff. We are always here to assist you, so please do not hesitate to call if you have any questions.

You can reach us by phone, chat, e-mail or fill in the form below and we will get back to you shortly.

We have compiled the most common questions from our customers in our FAQ.

Opening hours:

Monday – Thursday kl. 07.00-16.00
Friday kl. 07.00-15.00

Mail: info@balustradedesign.co.uk

Telephone: 0330 81 87 964

Book a Personal Railing Consultation

Need help choosing the right railing for your home or project? Book a personal consultation with one of our experts here.

Once your request is submitted, we’ll also send you a checklist with helpful tips to prepare for the meeting.

Looking for Installation Tips?

On your order page – linked in your order confirmation – you’ll find helpful installation guides and videos designed to support a smooth and successful installation of your railing system.

Postal address

Räckesbutiken Sweden AB
Åkerslundsgatan 10
262 73 Ängelholm, Sweden